Teacher's AideBack

Privacy Policy

Last updated: June 16, 2026

1. Introduction

Teacher's Aide respects the privacy of teachers and students. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

2. Data we collect

  • Teacher account: name, email, province, school, role.
  • Student data: names, optional student number, grade, classroom, term — entered by the teacher.
  • Pedagogical content: comments, grades, assembled blocks.
  • Security: password hashes (bcrypt), TOTP secrets, rescue codes, audit logs.
  • Billing: Stripe customer ID (no card data stored on our servers).
  • Technical: IP address, user-agent, login timestamps.

3. Encryption

Student names are encrypted at rest using AES-256-GCM. Passwords are hashed with bcrypt (cost 14). All traffic uses TLS 1.2 or higher.

4. Data location

Account and student data is stored in Canadian data centres (ca-central-1 region). No student data leaves Canada. Anonymous error diagnostics (stack traces and technical metadata containing no personal information — request contents, names, and identifiers are stripped before sending) are processed by Sentry in the United States to help us fix bugs.

5. AI and student data

We never send student names or identifiers to any AI model. When you use the AI assistant, only the subject name, grade level, and comment text you typed are passed to Anthropic Claude. Anthropic does not retain that data for model training (standard contractual terms).

6. Third parties we share with

  • Stripe — payment processing (named sub-processor).
  • Resend — transactional email delivery.
  • Anthropic — optional AI assist (comments only, no names).
  • Sentry — anonymous error diagnostics (US; no personal information).
  • Canadian cloud host — database and servers.

We never sell your data.

7. Retention

Account data is retained for as long as your subscription is active. Upon account deletion, personal data is erased within 30 days. Audit logs may be retained for up to 7 years for security purposes.

8. Your rights

  • Access your data — export from settings.
  • Correct your data — edit directly in the app.
  • Delete your account — from settings, 7-day grace period.
  • Portability — CSV / PDF export.

9. Cookies

We use only essential cookies (authentication session, language and theme preferences). No advertising or tracking cookies.

10. Minors

The Service is intended for adult teachers. Teachers enter data about minor students in the course of their professional duties. The contractual relationship remains between us and the teacher (or the school division for institutional subscriptions).

11. Changes

We will notify you of any material change to this policy by email at least 30 days before it takes effect.

12. Contact

Privacy officer: privacy@teachersaide.ca

This document is a good-faith draft. Before public launch, this policy will be reviewed by Canadian counsel familiar with PIPEDA and provincial education-data legislation.